F.A.Q.
Frequently Asked Questions
Everything you need to know before starting your project with WSS Web.
Are your websites custom made?
Yes. Every website is fully customised around your business, goals, branding, and content. The designs we show are starting points, not finished templates.
How does the process work?
You send your request, we review your project, confirm the best solution, then build and launch your website after your approval.
How long does it take?
Most websites are completed within 7–14 working days, depending on the size of the project and how quickly content is provided.
Can I request changes?
Yes. You can review the website and request adjustments before launch to make sure everything matches your business and vision.
How many revisions are included?
We include a clear revision stage before launch. Larger changes, new sections, or extra features can be added separately if needed.
Do I need to provide the content?
You can provide your own text, images, logo, and business details. If you need help with content, we can also support you with copywriting and structure.
Is hosting included?
Yes. We can provide secure hosting, domain setup, email configuration, backups, and ongoing technical support if required.
Can you help with my domain?
Yes. We can help you register a new domain or connect an existing domain to your new website.
Will I own the website?
Yes. Once the project is completed and paid for, the website belongs to you. You will have access to manage your website.
Will my website work on mobile?
Yes. All websites are fully responsive and optimised for mobile, tablet, and desktop devices.
Can I update the website myself?
Yes. You’ll be able to edit text, images, products, and content without needing advanced technical skills.
Can you redesign my existing website?
Yes. We can refresh, redesign, or completely rebuild your current website with a more modern and professional look.
Can I sell products online?
Yes. We build ecommerce websites with product pages, checkout, payment integration, shipping setup, and easy product management.
How do payments work?
We keep the payment process simple and transparent. A deposit is usually required to start the project, with the remaining balance paid before launch.
What payment methods do you accept?
We accept secure online payments and bank transfers. Full payment details will be provided before the project begins.
Is SEO included?
We include basic SEO setup with website projects. Full SEO services, keyword strategy, and monthly optimisation are available separately.
Do you provide support after launch?
Yes. Support and maintenance options are available to keep your website secure, updated, and running smoothly after launch.
How do I get started?
Simply send us your request through the form. We’ll review your project and explain the next steps clearly.
Ready to start your project?
Send us your request and we’ll review your project, explain the next steps, and help you choose the best solution for your business.